Frequently Asked Questions

Using Klarna as your payment method will take an additional 3-5 business days to process. 

    How much hair would I need?

    We only recommend using 2-3 bundles when being installed with a frontal and 3-4 bundles with a closure. Please keep in mind that the longer the hair, the smaller the wefts. When using shorter lengths (EX. 12 - 14 inches), we recommend purchasing 2-3 bundles. 

    How long will the hair last?

    Our bundles can last over a year with proper care. 

    What if I want a certain style on my wig order?

    Please indicate any special requests you have in the space provided at check out. If you forget to include it, please email us as soon as possible, and we will do our best to accommodate the request prior to shipping the product. 

    How long until I receive my order?

    When purchasing bundles, please allow up to 7 business days to receive your order. For all wig order, please allow up 12- 15 business days for product to be shipped out. Major holidays or sales may cause delay in custom unit turnaround time. However please do include the date you need your unit by as we will try to deliver in due time. If you need a wig sooner than the general turnaround time, please send an email to The service can be provided for an additional fee starting at $50. 

    Once packages are received by FedEx, USPS or UPS (seen via tracking number), we are no longer responsible for the package. Any other questions or concerns should be directed to them. 

    All sales are final. No refunds or exchanges. By placing an order, you therefore agree to these terms.